التعليقات الخاصة بك

Hi Terminusx,


Sorry for the delay in response we've been very busy lately.


This certainly sounds quite abnormal and we'd love to get a closer look in. If possible can you provide us an output log from an affected session (where you attempt to load a game) and ideally some of the affected save files to see if we can load them.


Cheers,


Lee

Thanks for the report guys we'll be looking into this for the upcoming Patch 2.0.1 we'll let you know if we need any more information.

Hi Marshall,


From what we can tell this is currently working correctly on our internal build where it was previously broken. So it seems this is already fixed. :)


Cheers,


Lee

Hi LemuDna,


Sorry for the delay in getting back to you we've been very busy lately.


I'll tag this for review and make sure that our QA Analyst has a look into the conditions surrounding the achievement to ensure that it's working as intended.


Cheers,


Lee

Hi Ontos,


I'll mark this for review by Cian. 


Cheers,


Lee

Hi L.corbeau,


Thanks for the report and apologies for the time between the submission and our response. We've been incredibly busy lately.


To help us investigate this please can you confirm whether or not this was a loaded save from before 2.0 or a brand new save?


In either case we'll be sure to look into this and I'll tag it for our QA Analyst to take a look at.


Cheers,


Lee



Hi Hiding Korvek,


Sorry it's been a little while since we last responded. We've been extremely busy lately.


Can you confirm this issue still persists so we can confirm it's not a temporary steam related issue before I pass it back for review by our team.


Cheers,


Lee

Hi Natalie,


I'm sorry to hear about these issues. It seems indeed that the images haven't attached so if you could upload them to a hosting site such as imgur that might be a better idea if they're not coming through on here.


I suspect it's a bit late for this but output logs from the affected sessions would also be handy but in any case I'll have this looked into by our QA Analyst.


Also I'd like to apologize for the delay in response we've been extremely busy recently and haven't been able to review everything yet.


Cheers,


Lee

Hi Blink,


Thanks for the report. I'm sorry to hear about the crash and I'm sorry it's taken a while for us to reply. Very busy!


The output log contains some interesting references to the systems that WFTO is built upon, it doesn't appear to be caused by us but something a bit further down. I'll have our QA Analyst take a look and see what the cause might be.


In any case a full system spec would be very useful for us as well!


Cheers,


Lee

Hi YS1,


Apologies for the delay in review, we've been very busy lately and haven't had a moments breather to look through everything.


Can you provide a full system spec for your machine. Then I'll see if we can get someone to look into this.


Cheers,


Lee

خدمة دعم العملاء من خلال UserEcho