Hi Mikesbro22,

Thanks for letting us know. We'll add this to our backlog to look into, but it is likely to be extremely low priority and I cannot confirm the chances of a fix at this time.

Cheers,

Lee

Hi Joe Mama,

Thank you for submitting a report to us. Unfortunately it appears that there is nothing included in your ticket and thus there is nothing for us to review.

As such I will have to decline this ticket. Please read How to: Submit a Bug Ticket and if you are able to provide the relevant information you can update this ticket which will allow us to reopen it. Alternatively you can open a new ticket.

Thank you and apologies that we are unable to help you today.

Lee

Hi Lunacia,

Sorry to hear you're having problems with launching the game on OS X. Thank you for including the contents of the output log.

I will add this to the queue of our QA Analyst to review as soon as he has a spare moment, he may be able to provide some insight into why the application is not launching correctly.

Cheers,

Lee

Good to hear that the issue is resolved. It may be something worth us trying to catch before the issue occurs however. As it sounds like this is going to remove the steam sync functionality for your permanently. I'll mark this for review by our QA Analyst to see what he thinks with regards to any possibility of improvements and error handling on our end for this.

Hi Daddy_Longlegs,

Sorry to hear about the issue you're facing, that does indeed sound quite frustrating. With regards to the crash was a crash report generated? You'd find it stored in a dated folder in WFTO's install directory. If so please include that here so we can review what caused the crash.

It'd also be great to get an Output_Log from an affected session where the UI has failed to appear before we investigate further.

Cheers,

Lee

Hi Meowcate,

We've seen a few cases where this has happened before, it's not something that we specifically do anything special with on our end as we just use Unity's standard Audio setup for the game. So I suspect any issue would be present in other Unity games.

In the cases where it has been reported before it is incredibly difficult to diagnose because of the diverse audio setups encountered. It's almost certainly a setup issue on Windows or the Audio driver's side though. My contribution at this stage would be a few examples and steps other users took to resolve such issues:

"I'm also having recent sound-related issues with this game and one other after recently uninstalling and then re-installing, twice.

EDIT: Issue resolved - I had to "Manage my Devices" and adjust playback settings for my laptop's speakers which had been adjusted without my knowing."

"I did not find any WFTO in the volume mixer. However i seem to have fixed my issue by basically resetting everything to extreme values, like 0% Volume ect.

Then i plugged in headphones, set default to that, still no sound. But when i switched back to my speakers, i now get sound.... now my headphones don't have sound for WFTO, but i never use them anyways. ;-)

Strange issue indeed. Did not have anything like this before."

To this day we have no idea exactly why this is happening so we're still always happy to investigate but it happens to so few users and is exclusively resolved through adjusting settings on the OS level that we've only been able to conclude it's not a result of something WFTO specific.

So maybe give those things a try and let us know how you get on. Fingers crossed.

Lee

That's a very interesting bug. Thank you for the report.

I'll mark this for review by our QA Analyst when he has a spare moment.

Thanks for the report,

As requested by Biervampir it would be hugely helpful if we could get output logs from the host and client for this issue. In the meantime though I'll mark this for review by our QA Analyst.

Cheers,

Lee