Chapter 3 transport tycoon

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scott warren
  • Views 2,212
  • updated
  • Fixed - Released

Patients are treated and locked in my hospital due to trains not spawning to allow them exits. Attempts to save and re-enter game not fixing issue, having to restart story to see if that works.

CS Edit: Link to  debug files provided by one of the players experiencing the problem. 

Version:
1.0.12
Platform:
Xbox Series X
Store:
Gamepass
Replies 15
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1
Smore Lover

The same thing happened to me last night, restarted multiple times but it's still the same. I'm on PC using the gamepass on the Xbox app.

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0
claona

Same here.

I finish chapter 3, take the reward box and... Nothing. I saw a gameplay video of this chapter 3 on YT, after de reward box, there is a cinematic and the end.

There is no more objective or something like that, it's really finish but the chapter just don't end.

I try to reload the save, quit the game etc. Nothing work.

So, block in the game...

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0
Dominik Customer Support
  • Pending Customer

Hey all! Recently a new update has been released to the Gamepass version of the game, can you confirm that even after updating your game, the issue is persisting?

Best,

Dominik

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0
claona

Hi Dominik,

i'm on steam, the game is up to date.

i played chapter 3 like 20h ago. I just load my save and same issue.

The train is blocked, the quest also.

(no jugement about my ugly hospital, thanks lol)

Image 8702

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0
Dominik Customer Support

Hey Claona,

I am sorry to hear you are still experiencing the problem. Would you mind sending us some game files so we can investigate it further? You can find the instructions on how to generate them HERE. Please note that the files must be generated in the same session the bug is occurring. 

Thank you for your cooperation!

Best,

Dominik

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0
claona

Galacticare Debug Save mardi 28 mai 2024 20....zip

Hi Dominik, thanks for answer. There it is !

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paul mckirdy

Can't progess further as the 

'Danzig Due Back on Bus Time'

is stuck at 4:43

Bus and Danzig have disappeared from the screen 

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Dominik Customer Support
  • Accepted

Thank you all for providing additional information about the problem. I will forward the bug report to our developers for investigation and will update you as soon as I get any news.

I appreciate your patience!

Best,

Dominik

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0
claona

In addition, please note that the today steam's update didn't correct the save.

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0
Dominik Customer Support

Thank you for the update Claona! I am sorry that the most recent update did not fix your problem. Our team is still investigating the root of the problem so I kindly ask for your patience while this is being looked into.

Best,

Dominik