Challenge Mode: 5 Stars Steam Achievement not triggering on Level 2 not unlocking

niakulu

Před 2 týdny
Views 118
aktualizováno Před 2 dny
Under Review

Log
I got the award in game, the 5 stras are appearing on the map but the achievement did not unlock on steam

Version:

V1.2+3d4f4bf772

Platform:

Windows PC

Store:

Steam

Odpovědi 1

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Glo Customer Support

Před 2 dny
Under Review

Hey naikulu! Sorry to hear you're having issues with this!

I'll let the team know. In the meantime could you please send over a debug file in addition to your player log? Debug files provide critical information that may help us identify and fix issues that you report to us. In most cases we will ask you to provide these key files

These files contain:

A Save Game made at the moment the command is inputted
Your 3 most recent autosaves
Your progression data (The Player Profile)
A log file containing outputs from the game's debug tools
A screenshot taken of the state of the game when the input is given

All data is anonymised.

Step by Step

While the game is running, and as recent to the issue as possible (ideally with it currently ongoing)

Pause the Game
Input Ctrl + Shift + F7, this will generate your debug files
Locate your Debug .zip Files, these will be located at:
1. C:\Users\{User Name}\AppData\LocalLow\Brightrock Games\Galacticare
2. Your debug files will be in zip file named "Galacticare Debug Save" plus the time and date the files were generated

Please note that generating these files can take up to a minute depending on your machine's hardware.

Thank you!
- G

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