Regarding the issue that the achievement doesn't pop up when getting 5 stars after completing the challenge in Chapter 2, as well as some bugs in the game.

Avatar
xiaxiaota
  • Views 567
  • עדכן
  • Fixed - Upcoming Patch

Chapter 2: Burninig Moon - challenge mode completed but the achievement not awarded.

Secondly, there will also be a bug where the character gets stuck. No matter what you do, it doesn't work, and even kicking the character out of the hospital doesn't help.

I remember you said that this bug had already been fixed, but I still encountered the problem that the character froze and got stuck in place, and the achievements didn't pop up.

So please help me. I fought a tough battle but didn't get the achievement I wanted. It's really frustrating

Image 9268

Image 9267

Galacticare Debug Save 2025年4月9日 22_58_54.zip

Version:
1.2.1+3d4f4bf772
Platform:
Windows PC
Store:
Steam
הוכפלו 4
Challenge Mode: 5 Stars Steam Achievement not triggering on Level 2 not unlocking

Image 9250

Log
I got the award in game, the 5 stras are appearing on the map but the achievement did not unlock on steam

Bug in Galacticare Challenge Mode DLC Achievements

Image 9293

Hello.

I achieved 5-star hospital rating in challenge mode in all the chapters lately.

But the achievement 'Mutiplatinum Medicine：achieve a 5-star hospital rating in challenge mode in chapter 2: Burning Moon. ' in my Steam is not completed which I don't know why.

I did a 5-star again, but it still didn't work. I was wondering Since I've already completed this Challenge 2 times in the game. Can u make the achievement complete in my Steam? Then I can buy the new DLC and continue to enjoy it.

Waiting for your reply.

Achievements not unlocking

Chapter 2: Burninig Moon - challenge mode completed but the achievement not awarded. Other achievements awarded.

Steam achievement: 5 stars challenging mode in Chapter 2

I played the Chapter2: Burning Moon in challenging mode, got the ingame rewards for 5 stars, but the Steam achievement (Multiplatinum Medicine) didn't trigger. Also the Steam achievement global statistic is 0%, so I guess nobody can trigger this one (and probably 3 other which also 0% on Steam)

Image 9208

Image 9209

תגובות 14
Avatar
0
Dominik
  • Accepted

Hey there Madar, thank you for pointing out that broken achievement to us. I will let our team know about it and hopefully, it can be fixed quickly. I will let you know as soon as I get any news about it.


Best,

Dominik

Avatar
0
Nick Dupont
  • Fixed - Upcoming Patch
Avatar
1
Dominik

Hello Madar. Thank you so much for your patience. I received information from the team that the issue you are experiencing should be fixed in the game's upcoming update. Make sure to download the update as soon as it releases soon!

Best,

Dominik

Avatar
0
Sonia
  • Pending Customer

Hi Radosław!

Thanks for reaching out and letting us know about this issue with the achievement in Burning Moon. 


If you can, please generate a Debug file as well, and we will be able to look into it further.

Best regards!

Sonia

Avatar
1
Glo Customer Support
  • Under Review

Hey xiaxiaota!

Thank you so much for sending over these screenshots as well as your debug files! I'm sorry to hear you're still having issues. I'm sending this to the team to see what can be done. 

Thank you for sharing your feedback too, we appreciate it!
- G

Avatar
0
Glo Customer Support
  • Under Review

Hey naikulu! Sorry to hear you're having issues with this!

I'll let the team know. In the meantime could you please send over a debug file in addition to your player log? Debug files provide critical information that may help us identify and fix issues that you report to us. In most cases we will ask you to provide these key files

These files contain:

  • A Save Game made at the moment the command is inputted
  • Your 3 most recent autosaves
  • Your progression data (The Player Profile)
  • A log file containing outputs from the game's debug tools
  • A screenshot taken of the state of the game when the input is given

All data is anonymised.

Step by Step

While the game is running, and as recent to the issue as possible (ideally with it currently ongoing)

  1. Pause the Game
  2. Input Ctrl + Shift + F7, this will generate your debug files
  3. Locate your Debug .zip Files, these will be located at:
    1. C:\Users\{User Name}\AppData\LocalLow\Brightrock Games\Galacticare
    2. Your debug files will be in zip file named "Galacticare Debug Save" plus the time and date the files were generated

Please note that generating these files can take up to a minute depending on your machine's hardware.

Thank you!
- G

Avatar
0
calydor estalon

It has been FOUR MONTHS and the achievement is still failing to pop when you hit five stars in this level's challenge mode.

Avatar
0
wolfan_91

Image 9295

我也遇到这个问题了，真是逼死强迫症，挑战模式没出之前，“击溃诡谋”那个成就也是卡了很久才解决，原本这次通完挑战模式还要买下新DLC继续连着玩呢，出了这个问题只想再观望一会儿了。。。

Avatar
0
Nano Boucher
  • Started

Customer support portal powered by UserEcho