Window removed when moving a room

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  • updated
  • Accepted

The screenshot shows the configuration after an issue with a window disappearing. In the screenshot I edited the window back in. The left diagnosis room was closer to the front door and I moved it back to make space and then copied it to make a second. It originally had the window as seen in the shot but the window did disappear after moving though it was unobstructed the way it is now.

Version:
1.0.0
Platform:
Windows PC
Store:
Gamepass
Duplicates 2
Copying a room does not copy windows
Game Glitches out when placing windows

this is a video of what is happening https://imgur.com/a/xGP8Uop

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Dominik Customer Support
  • Pending Customer

Hey Elsia!

Thank you for the report! Unfortunately, I am not seeing any screenshots, could you please add it to this post so we can check what may have happened when you tried to move the diagnosis room. 

Best,

Dominik

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Dominik Customer Support

Hey again!

I have merged another thread about the same issue and wanted to thank you for the screenshots!

Before I send it to our team for investigation, please provide me with the game files - Instruction on how to generate those files can be found under this LINK.

Best,

Dominik

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Elsia Row

Followed the instructions but Ctrl-Shift F7 does not seem to create a zip file in the AppData subfolder. I'm on Gamepass.

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Dominik Customer Support
  • Accepted

No worries! I will escalate it without the files and will let you know as soon as I get a response back from the team.

I kindly ask for your patience!

Best,

Dominik

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Tripas

I've had the same issue, here's my screenshot:

Image 8569

And the debug save is attached.Galacticare Debug Save Friday, May 24, 2024....zip

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Dominik Customer Support
Quote from Tripas

I've had the same issue, here's my screenshot:

Image 8569

And the debug save is attached.Galacticare Debug Save Friday, May 24, 2024....zip

Hey Tripas!

Thank you for the screenshot and debug save file! I will make sure to add it to the report, much appreciated! 

Best,

Dominik

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Nick Dupont

The 2nd screenshot looks like a similar but likely different issue (Walls gone after doing something to the Skin Lab).

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n h.

Yesterday I noticed that what I wondered about over in my ticket seems to be true:

Windows inserted from room-edit mode remain on moving.
Windows inserted from normal mode ("Corridor-Mode") are treated as posters and wall-flowers and thus removed on move.

This can be solved by forcing windows to always be treated as "inside the room" instead of outside decorations.

Overall I would suggest this for the outside decorations (posters, pictures, wallflowers (of which there are definitely too few options)) as well, as reaplying those is more tedium than fun.

They'd be auto-removed if invalid anyway.

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Dominik Customer Support

Hi guys! Just letting you know that this is still being looked into and I kindly ask you for a little more patience!

Best,

Dominik