Inability to add any items to the Training Room

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I can't seem to get any staff into the training room. I've tried to drag them in there and clicking the pluses on the assign doctor. Nothing I do works.

Version:
1.0.2
Platform:
Windows PC
Store:
Steam
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Dominik Customer Support
  • Pending Customer

Hey Jessica!

I am sorry to hear you are having trouble with assigning your doctors to the training room. Would you be so kind to provide me with game files so I can forward it to our team for investigation? Instructions how to generate the files can be found HERE.

If you could also record a short video showing the problem, that would be awesome!

Best,

Dominik

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Dominik Customer Support
  • Accepted

Thank you for the requested files! Our team will investigate the problem now and I will let you know as soon as I have any news. I kindly ask for your patience! 

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Stefan Furcht Programmer

I have loaded to current save and I was able to assign a newly hired doctor and also an existing staff member just fine, but I found an issue I need to discuss with a colleague.
If I hover my mouse just over the room, it might not assign the doctor, if I’m not far enough into the room closer to the prop,

image-20240528-172104.png

If I click now it won’t assign the doctor, but if I move it further in it does:

image-20240528-172217.png

But maybe this helps for now.
You might need to move the cursor close enough to the work prop, so the room turns green, before clicking.

As said I will doublecheck internally what the actual design intent for this behaviour is.

Thanks for reporting!

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Queenofdragons6
Quote from Stefan Furcht

I have loaded to current save and I was able to assign a newly hired doctor and also an existing staff member just fine, but I found an issue I need to discuss with a colleague.
If I hover my mouse just over the room, it might not assign the doctor, if I’m not far enough into the room closer to the prop,

image-20240528-172104.png

If I click now it won’t assign the doctor, but if I move it further in it does:

image-20240528-172217.png

But maybe this helps for now.
You might need to move the cursor close enough to the work prop, so the room turns green, before clicking.

As said I will doublecheck internally what the actual design intent for this behaviour is.

Thanks for reporting!

I can't see either image from my end.

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Stefan Furcht Programmer

It looks like the integration of our internal ticket system to user echo is unable to share images.
I post now directly here on User Echo to make this work.

While having a doctor selected for teleport (or freshly hired),
if you hover the room too far away from the prop,
it does not assign the doctor when you click on the room.

You can see this room is shown in blue and not green, indicating it as potential but not selected.

Image 8730

However once you move the cursor further in, closer to the training prop the room turns green and a hologram of the doctor is shown at the door indicating this room is now selected for assignment and clicking now will do the assign in contrast to the screenshot before.

Image 8731


Hope this makes everything clear. I passed the ticket on to a team mate, who worked on this teleport assign and see what can be done to always select the room, when hovered by the teleport cursor.

But for now I hope this helps to assign doctors, just make sure you are close to the work prop in the room and the room shows green, rather than blue.

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Queenofdragons6

Ah, thank you.