Restarts computer

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CMDR Bill Paxton
  • updated
  • Completed - Resolved

Just installed the game. Tried first play through of Campaign and around the first wave of enemy coming in, my computer reboots.

Game Version:
Steam Public
Platform:
Windows
Replies 36
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Stefan Furcht Programmer

Thanks for keeping us updated.
I got another question: Do you play with V-Sync on or off?

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CMDR Bill Paxton

I have an Asus PG278Q monitor, so I play with V-Sync on utilizing the monitor and video card nVidia G-Sync capability. Run at 2560x1440 resolution.


More info: I may indeed have a PC hardware issue going on as for the first time in a different game, I had the same thing happen to me that was happening in WFTO. Playing Battlefield 1 last night and the computer monitor went straight to a black screen because the computer rebooted itself. Outside of WFTO I have never seen this happen in another game before. But because I have now experienced it in a different game I believe my PC may have some intermittent issue.


I am leaning towards trying a new power supply out. Even though my Power Supply (Corsair HX 850) should be more than capable to handle this system. I am wondering if maybe the power supply might have an issue or do you think it would be RAM, GPU, CPU or something else? What would you recommend trying first?


If you think power supply, I was considering an EVGA SuperNova G2 850W or 1000W.

If GPU, I would probably upgrade to a GeForce GTX 1070 or 1080.

If RAM, then I would just get another 32GB of DDR3 and replace ALL of the old RAM.


Looking forward to your suggestions.

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CMDR Bill Paxton

My best guess is that it maybe an intermittent power supply issue so I installed a new power supply, I went with the EVGA SuperNova 850P2. This is a Platinum rated supply, it got excellent reviews. So far so good, played WFTO for 1hr 3m today, no problems. Played Battlefield 1 last night for several hours no problems. Will play some more WFTO later and update this thread.

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CMDR Bill Paxton

Just played another WFTO game for 1hr 53m continuous, no problems so far.

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Lee "Noontide" Moon
  • Completed - Resolved

Hi CMDR Bill Paxton,


Great to hear I'm going to close this for now but if you need any further assistance please let us know.


Cheers,


Lee

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CMDR Bill Paxton

Thanks, I appreciate your team helping me troubleshoot this problem.