Game runs with no GUI

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Kamil
  • updated
  • Completed - Resolved

Hello!

I've just bought WFTO, download + install and... there is no menu for me.

I did everything what is said in this thread: https://forum.subterraneangames.com/threads/solution-for-ui-does-not-show-or-game-is-very-slow.8665/

So I change my Intel to AMD as high performance but there is still no menu for me - just the dungeon heart + all sounds. It's changed to "High Performance" even after PC restart.

Clipboard01.jpg

By watching movies on YT I've found invisible (for now) Campaning button and manage to start game but it stops to work after few seconds.


My PC:

Windows 7 Home Premium 64-bit

Intel(R) Core(TM) i5-5200U, 2.20 GHz (4 CPUs)
8 GB RAM
Intel(R) HG Graphics 5500


Here's the latest output

output_log.txt

Game Version:
Steam Public
Platform:
Windows
Duplicates 1
UI Missing

My copy of War of the Overworld is having the missing UI problem that others seem to have. I did the original fixes posted with the popup, although that no longer loads and I do not have the link to that particular thread, my apologies.

I have since updated to Crimson for Radeon which is completely different from the instructions located in those other threads (I don't have catalyst anymore, not really sure why), so am at a loss as for what to do.

Let me know what I need to post if anything.

Thank you for any help.

Replies 44
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0
Scott Richmond Programmer & Producer

Hi Kamil,


I can see in the screenshots there that the Active Power Plan is set to Power Saving. You'll need to find out how to change that. You might be able to do that from the Windows Power Options.

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0
Kamil

Hello Scott. Just did as you asked - still no UI :/


active power plan.jpg

output_log.txt

War for the Overworld Launcher Log.txt

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0
Stefan Furcht Programmer

Hello Kamil,
this must be very annoying and we are sorry that you have such troubles,
but we really struggle to find the cause of the problem and hope yet to find a solution.
Did you also try the workarounds from this steam thread:
https://steamcommunity.com/app/230190/discussions/0/523890681426547342/ ?
This thread contains contains some more solutions we found for similar system specific issues we encountered in the past.
In particular could you try to start the game with the launch parameters "-force-d3d9" and then with "-force-d3d11".
(Just one little hope)
Does it change anything?

If not, then we could really use some help this matter @John Coh.

Thanks in advance John and sorry for inconvenience Kamil.




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John Coh

Hi Kamil,


I would like to get in touch with you if you are willing to assist us in a few tests. This would be incredibly helpful for us, Scott and other users that may encounter a similar issue.


Please let me know if that would be OK with you and what would be the most convenient method for communication.


Regards,

John

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1
Lee "Noontide" Moon
  • Pending Customer

Hi Vracken,


To confirm have you tried all the fixes listed under this article: Missing, Invisible or Laggy UI Depending on what thread you read there may be more solutions under this more up to date article. (In particular reports suggest that the D3D9 or 11 settings seem to be a common fix.


I've just downloaded Crimson on our AMD machine and my suspicion would be a similar option to the one we request changes on would be listed under the War for the Overworld entry in the gaming tab. Is there any chance you'd be able to send us a screenshot of that screen in particular so we can check if this is the case?


Cheers,


Lee

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Jan - Eric Merzel
  • Pending Customer
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0
Kamil

Hello

Sorry for late answers, I'm busy last days with work.


Stefan Furcht - I tried stuff from the link you've posted, it didn't work as well.

About strating game with parameters "-force-smt" -> I have no idea what are you talking about and how to change it. I'm just a mere PC user - image me as a steretypical, dumb blonde...


John Coh - each method is fine for me: Skype, facebook, mobile... doesn't matter at all. Just need to be online at the same time. What's your time zone?



PS - I'm impressed with your customer service. Really :) I can see that you are trying and doing your best. I appreciate it

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0
Lee "Noontide" Moon
Quote from Kamil

Hello

Sorry for late answers, I'm busy last days with work.


Stefan Furcht - I tried stuff from the link you've posted, it didn't work as well.

About strating game with parameters "-force-smt" -> I have no idea what are you talking about and how to change it. I'm just a mere PC user - image me as a steretypical, dumb blonde...


John Coh - each method is fine for me: Skype, facebook, mobile... doesn't matter at all. Just need to be online at the same time. What's your time zone?



PS - I'm impressed with your customer service. Really :) I can see that you are trying and doing your best. I appreciate it

Hi Kamil,


You can find details on the stuff Stefan described, including instructions on how to set it in this article: Missing, Invisible or Laggy UI


Cheers,


Lee

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John Coh

Hi Kamil,


You can contact me on john at coherent-labs.com to discuss further details on how to proceed. Currently I am on UTC +3.


Regards,

John

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Vracken

I can confirm trying those fixes prior to updating to Crimson. I have tried them again, the D3D9 worked once, but the UI has disappeared again on the next three attempts to run the game (this happened the first time I opened it as well about two nights ago). D3D11 had no UI.


Screenshot below


Thank you for the response Lee