Challenge Mode: 5 Stars not triggering

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I've achieved 5 stars in Challenge mode on level 1, and the task even went away on the right hand corner in the task or quest list. However, the Steam achievements are not triggering, and the star graphic still looks like it's at 4.9. The Galaxy map shows no Challenge mode completion graphic, and I don't have the 5 star challenge mode unlock object.


 I kept playing for a while, let the star rating come back down, and up to 5.. again, and again. It's just not triggering the completion for some reason.

Version:
Galacticare 1.1.1
Platform:
Windows PC
Store:
Steam
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Sonia Customer Support
  • Pending Customer

Hi Paul! 


Thank you for reaching out about the Steam achievement issue for the 5 Stars challenge. Could you please provide us with some debug files required for our team to investigate the problem? You can find instructions on how to generate them HERE
Please note that the files must be generated on the same save file where the issue occurred. If you could send us a screenshot of the rating as well, it would be very helpful!

Best regards,

Sonia