Issue with Progress Reset and Inaccessible Save Files

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  • Pending Customer

Hello,

I’ve been playing the game and reached Chapter 4, but after closing and reopening the game, my progress was reset, and I was forced to start back at Chapter 2. When I checked my save/data files, I noticed that the files are there, but the game is unable to access them.

This issue has persisted since the game’s release, and I had hoped it would be resolved by now. I’m disappointed that it hasn't been addressed yet, as it makes the game unplayable without the ability to save and retain my progress. I would appreciate any assistance in resolving this problem so I can fully enjoy the game.

Thank you for your help!

Version:
v1.1.1
Platform:
Windows PC
Store:
Steam
Duplicates 1
Issue with Progress Reset and Inaccessible Save Files

Hello,

I’ve been playing the game and reached Chapter 4, but after closing and reopening the game, my progress was reset, and I was forced to start back at Chapter 2. When I checked my save/data files, I noticed that the files are there, but the game is unable to access them.

This issue has persisted since the game’s release, and I had hoped it would be resolved by now. I’m disappointed that it hasn't been addressed yet, as it makes the game unplayable without the ability to save and retain my progress. I would appreciate any assistance in resolving this problem so I can fully enjoy the game.

Thank you for your help!

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Dominik Customer Support
  • Pending Customer

Hey there, Megan! I'm really sorry to hear that you're experiencing problems with your saved game. Could you please send me some game files that our team needs to investigate? Instructions on how to generate them are HERE.

I appreciate your cooperation!


Best,

Dominik