2nd World Missing after 5 star of 1st World

Avatar
  • Views 1.779
  • aggiornato
  • Fixed - Released

Hi! World 2 popped up by I skipped it and proceeded to 5 star my 1st world. Logged out of the game for a while and when i came back, world 2 is already missing and cant find it or click anything. Only world 1 is present.

Image 8969

Galacticare Debug Save Friday, July 12, 202....zip

Version:
1.0.5
Platform:
Windows PC
Store:
Steam

How would you rate the customer service you received?

Satisfaction mark by JohnuuWickuu 2.0 mesi fà

Add a comment about quality of support you received (optional):

Duplicates 1
2nd World Missing after 5 star of 1st World

Hi! World 2 popped up by I skipped it and proceeded to 5 star my 1st world. Logged out of the game for a while and when i came back, world 2 is already missing and cant find it or click anything. Only world 1 is present.



Galacticare Debug Save Friday, July 12, 202....zip

Galacticare Bug.png

Avatar
JohnuuWickuu

I have tried deleting the appdata save folder, verifying integrity files and ran the game but still the same issue.

Avatar
JohnuuWickuu

Hi Team, still waiting for reply on this one. Thanks in advance!

Avatar
JohnuuWickuu

Really? No reply after 3 days? The rest get a reply within one?

Avatar
JohnuuWickuu

Hi everyone. Follow up on this one please?

Avatar
Dominik Customer Support
  • Accepted

Hey there! I apologize for the delayed response but the thread appeared only just now for us (which we will investigate why is that). I am sorry to hear you are having problems with 2nd world not appearing after getting 5 stars in your 1st. I will forward this to our team to investigate and I will update you as soon as I hear any news about possible fix.

I kindly ask for your patience!

Best,

Dominik

Avatar
JohnuuWickuu

Thanks for reaching out Dominik. If its a system bug that this report appeared just now, dont worry i wont hold it against you not your fault. Will patiently wait for the findings. Thanks!

Avatar
[Dev] Nanorock

Hello !

We think we found the root issue and it should not happen anymore after the next patch.

In the meantime to recover your progress,

Can you edit the file C:\Users\[Your UserName]\AppData\LocalLow\Brightrock Games\Galacticare\player.profile

And find/search in there "_GalacticData"


Replace this section with : 

"_GalacticData": {
"$type": "System.Collections.Generic.Dictionary`2[[System.String, mscorlib],[System.String, mscorlib]], mscorlib",
"929b3522-dd13-4159-9cbc-2f66a6ac0136": "",
"929b3522-dd13-4159-9cbc-2f66a6ac0136_Finished": "",
},

To look like the following:

Image 8985

Save this file and play the game.

This should allow you to progress to Chapter 2. 

Sorry for the inconvenience !

Avatar
JohnuuWickuu

Hi Team,

Appreciate the response here. Will try this out after my work today, and give you an update afterwards. Thanks!

Avatar
Dominik Customer Support
  • Pending Customer

Let us know if the troubleshooting steps provided by Nanorock helped with your problem!

Best,

Dominik

Avatar
JohnuuWickuu

Hi Team,

thanks for the help on this one and sorry for the late reply. I did the steps above and was able to make world 2 pop up and can continue the game now. Thanks again!