2nd World Missing after 5 star of 1st World

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  • Views 1,813
  • updated
  • Fixed - Released

Hi! World 2 popped up by I skipped it and proceeded to 5 star my 1st world. Logged out of the game for a while and when i came back, world 2 is already missing and cant find it or click anything. Only world 1 is present.

Image 8969

Galacticare Debug Save Friday, July 12, 202....zip

Version:
1.0.5
Platform:
Windows PC
Store:
Steam

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Duplicates 1
2nd World Missing after 5 star of 1st World

Hi! World 2 popped up by I skipped it and proceeded to 5 star my 1st world. Logged out of the game for a while and when i came back, world 2 is already missing and cant find it or click anything. Only world 1 is present.



Galacticare Debug Save Friday, July 12, 202....zip

Galacticare Bug.png

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JohnuuWickuu

Thanks for reaching out Dominik. If its a system bug that this report appeared just now, dont worry i wont hold it against you not your fault. Will patiently wait for the findings. Thanks!

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Dominik Customer Support
  • Accepted

Hey there! I apologize for the delayed response but the thread appeared only just now for us (which we will investigate why is that). I am sorry to hear you are having problems with 2nd world not appearing after getting 5 stars in your 1st. I will forward this to our team to investigate and I will update you as soon as I hear any news about possible fix.

I kindly ask for your patience!

Best,

Dominik

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JohnuuWickuu

Hi everyone. Follow up on this one please?

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JohnuuWickuu

Really? No reply after 3 days? The rest get a reply within one?

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JohnuuWickuu

Hi Team, still waiting for reply on this one. Thanks in advance!

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JohnuuWickuu

I have tried deleting the appdata save folder, verifying integrity files and ran the game but still the same issue.