Chapter 3 Frozen

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Beau
  • Views 1,184
  • updated
  • Fixed - Upcoming Patch

Image 8954

Image 8955

I am playing chapter 3, and the patients are all frozen in place but things seem to still be advancing in the game. Everyone is hungry, angry, wanting to be treated, but they are all stuck in place.

I'm attempting to attach the log but it exceed the allowed file size. The log is 22MB but you have the forums set to a 20MB limit. Here it is through a file share link: https://send.bitwarden.com/#vMxSDasWEEKwJbGlAJnEiQ/AsELGN8fnfmoFR5wjHRVFQ.

Version:
v1.0.5+5b3ecf97d1
Platform:
Windows PC
Store:
Windows Xbox Store
Replies 6
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Dominik Customer Support
  • Pending Customer

Hey Beau! I am sorry to hear you are having problems with being stuck in chapter 3. Could you please provide me with some debug files required for our team to investigate the issue? You can find instructions on how to generate them HERE.

Please note that the files have to be generated on the same save file the issue has occurred.

Best,

Dominik

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Scott Richmond Programmer & Producer
  • Accepted
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Beth B

Encountered the same issue on chapter 3. I restarted the level and it worked after that.

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Dominik Customer Support

Thank you for your input Beth! Out team is investigating this issue and I will let you guys know as soon as I hear any news about possible fix.

I kindly ask for your patience!

best,

Dominik

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Nick Dupont
  • Fixed - Upcoming Patch
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Dominik Customer Support

Hey, thank you so much for patience! I just got information that the problem will be fixed in the upcoming patch for the game so make sure to update it as soon as the patch becomes available!

Best,

Dominik


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