Patients not moving Chapter 6- Many Me

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evan streeter
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Image 8940

On chapter 6- Many Me. I Have 4 patients not moving after coming out of the cells. They have not gone through reception and are just sitting outside of the elevator they spawned from. All of them are in Cell Block C the other cell blocks are fine so.lib_burst_generated.txt

Two of them have Space Invasion and 2 have Ultraburn

EDIT:

Because they aren't moving their dietary and waste needs depleted causing their mood to deplete making them mad. Then so mad they were going to leave but they didnt leave.

When their health reach 0% they did not die

CS Edit: Link to the various videos provided by one of the players showing the issue. 

Version:
1.0.5
Platform:
Windows PC
Store:
Steam
Replies 10
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DBK
Quote from Dominik

Thank you DBK for the files and the additional investigation. Even though deleting teleport pads seems to fix the issue, I will still forward it to the developers for investigation to see if it is intended to work that way.

I will let you know as soon as I get any news about this.

Thank you for your patience!

No problem! Anything to help work out the bugs. It’s a fun game and I’d like to see it succeed and have more content to play. Like I said, if there is any way to get you the save files from a PS5 and you want my files I would be more than happy to help out with that any way possible. 

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Mitchell Binding
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Dominik Customer Support
  • Accepted

Thank you DBK for the files and the additional investigation. Even though deleting teleport pads seems to fix the issue, I will still forward it to the developers for investigation to see if it is intended to work that way.

I will let you know as soon as I get any news about this.

Thank you for your patience!

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0
DBK
Quote from Dominik

I completely understand what you mean. If you can provide me with mentioned screenshot or video, that would be lovely. If not, I will forward this to our team with the information you have provided so far. 

Best,

Dominik

After playing a little more, I deleted my teleport pads and that seems to have stopped the bug. I THINK they are getting stuck in the pads when teleporting, similar to another bug I brought up. I removed the teleports from the level and they started working again. I wonder if the pads are making them lose their pathing if there are so many of them. This never used to be a problem until this last update. Hope that helps a little bit. Again, my issue is with PS5. 

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DBK
Quote from Dominik

I completely understand what you mean. If you can provide me with mentioned screenshot or video, that would be lovely. If not, I will forward this to our team with the information you have provided so far. 

Best,

Dominik

Video #1

video one shows the people glitched. I mistook the level. It’s level 5:Pyre Sale, but it has happened on other levels.


Video #2

Video #2 is moving a patient during the glitch. They move and then walk right back to the glitch space. 

Video #3

Video #3 is of me trying to move another patient and they walk back to the same spot to glitch out. 

Image 8997


This is the version number I have on PS5. Haven’t seen an update recently, but I also took a break from playing. This might be the same version as a pervious issue I made with the load screen. 

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Dominik Customer Support

I completely understand what you mean. If you can provide me with mentioned screenshot or video, that would be lovely. If not, I will forward this to our team with the information you have provided so far. 

Best,

Dominik

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DBK
Quote from Dominik

Thank you for your input DBK. Do you happen to have a screenshot or short video of the problem so I can forward it to our team for investigation? Thank you!

Best,

Dominik

I don’t yet, but will see if I can get one when I get home. It makes it seem like they all have motion sickness and they won’t move. 

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Dominik Customer Support

Thank you for your input DBK. Do you happen to have a screenshot or short video of the problem so I can forward it to our team for investigation? Thank you!

Best,

Dominik

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0
DBK
Quote from Dominik

Hey Evan! I am sorry to hear you are having problems with one of your patients being stuck. Could you please provide me with some debug files required for our team to investigate the issue? You can find instructions on how to generate them HERE.

Please note that the files have to be generated on the same save file the issue has occurred.

Best,

Dominik

This exact thing is happening to me on level 3 while on PS5. No one is moving and they are stuck in this pose. Relocating some will help them move, but they go back to their spots. 

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Dominik Customer Support
  • Pending Customer

Hey Evan! I am sorry to hear you are having problems with one of your patients being stuck. Could you please provide me with some debug files required for our team to investigate the issue? You can find instructions on how to generate them HERE.

Please note that the files have to be generated on the same save file the issue has occurred.

Best,

Dominik


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