Patients ignoring vending machines and restrooms

Avatar
  • Views 1,479
  • updated
  • Accepted

Some patients ignore my vending machines and restrooms, thus becoming hungry and angry and leave

CS Edit: Link to the player's files. 

Version:
v1.0.4+9f57030c3e
Platform:
Windows PC
Store:
Steam
Avatar
Dominik Customer Support
  • Pending Customer

Hey there Pack, thank you for the bug report regarding vending machines. Could you please provide us with debug files that are required for investigation? You can find instructions on how to generate these files HERE.

Thank you for your cooperation!

Best,

Dominik

Avatar
pack manias

Hello Dominik,

sorry for having forgot these, it sure is easier to debug when having the customer's map..

so here it is:

debug file: Galacticare Debug Save lundi 24 juin 2024 0....zip

thanks for the quick reply, the game is really fun and I hope this will help you fix the problem !

Best regards,

Pack

Avatar
Dominik Customer Support
  • Accepted

Thanks for the files! Adding them to the report and as I said in another thread, I will update you as soon as I hear any news about a possible fix! 

I appreciate your patience!

Best,

Dominik

Avatar
pack manias

Bump

Avatar
Dominik Customer Support

Hey there Pack. Unfortunately, I do not have any updates for you at this moment as our team is still investigating the issue. I will ping them and ask at what stage the investigation is and will hopefully update you soon.

Thank you so much for your patience.

Best,

Dominik

Avatar
pack manias

Bump

Avatar
Dominik Customer Support

Hey Pack. I know it has been three months since you reported this issue, but our team is still investigating the cause. I know it is not the message you wanted to get but unfortunately, you will have to be a little more patient. Thank you very much.

Best,

Dominik