Doctor going back and forth from room

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  • Views 1,232
  • updated
  • Accepted

A doctor repeatedly enter and exit a skin lab, looping between thoses states :
-[while entering the lab] moving to skin lab 1 + working in skin lab 1 (no patient)
-[while exiting the lab] moving to skin lab 1 + assigned to skin lab 1 + looking at [various things such a bench and the skin lab itself]

additional note :
During the entire time, in the skin lab tab, the lab is declared as unstaffed, inoperative and with no queue (even if there is plenty of people needed to be treated)

Video featuring the bug :

https://youtu.be/0Prut1trUq0

CS Edit: Link to player's files. 

Version:
v1.0.4+9f57030c3e
Platform:
Windows PC
Store:
Steam
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Dominik Customer Support
  • Pending Customer

Hey there Pack, thank you for the bug report regarding the weird doctor movement. Could you please provide us with debug files that are required for investigation? You can find instructions on how to generate these files HERE.

Thank you for your cooperation!

Best,

Dominik

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pack manias

Hello Dominik,

sorry for having forgot these, it sure is easier to debug when having the customer's map..

so here it is:

debug file: Galacticare Debug Save lundi 24 juin 2024 0....zip

thanks for the quick reply, the game is really fun and I hope this will help you fix the problem !

Best regards,

Pack

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Dominik Customer Support
  • Accepted

Thank you, Pack for your quick response! I will forward your report with updated files to our team and update you as soon as I hear back from them! 

I kindly ask for your patience!

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pack manias

Bump

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Dominik Customer Support

Hey there Pack. Unfortunately, I do not have any updates for you at this moment as our team is still investigating the issue. I will ping them and ask at what stage the investigation is and will hopefully update you soon.

Thank you so much for your patience.

Best,

Dominik

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pack manias

Hello Dominik, thanks you too 😊

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pack manias

Bump

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Scott Richmond Programmer & Producer
Quote from pack manias

Bump

I'd think this one is resolved by now with the latest patch. Is it still an issue for you?