Our Hopes skin changes itself back to default and character preview doesnt load.

Avatar
Mrož
  • Views 1975
  • uuendatud
  • Fixed - Released

Hey, 

when on consultant screen between missions click on Our Hopes and change skin to Farmer. The character doesnt even load. Now click to any other consultant and back on Our Hopes, skin in back to Original. 

Image 8804

Version:
1.0.4
Platform:
Windows PC
Store:
Steam

Kuidas te hindaksite meie klienditeenindust?

Satisfaction mark by Mrož 6 kuud tagasi

Add a comment about quality of support you received (optional):

Vastused 4
Avatar
0
Dominik Customer Support
  • Fixed - Released

Hello Mrož! Thank you for providing the requested files and I am glad to hear the problem is no longer present for you! As you just said, our new patch fix should repair the problem you have encountered. Still, I will forward the information you have provided to our team so they can keep an eye out for any possible resurfacing of the problem.

I appreciate your cooperation!

Best,

Dominik

Avatar
0
Mrož

So I finaly got home and wanted to upload savefile. It seems that the issue is fixed now.

Thing is someone on discord had the same problem + placeholder issues (this seems to be his bugreport) Consultant Replaced with "Hallow Soul" / Brightrock Games

Also his screenshot from discord:

Im uploading the save just for sure. Galacticare Debug Save úterý 4. června 2024....zip

I think that today hotfix fixed both issues tho.

Avatar
0
Sonia Customer Support
  • Pending Customer

Hi Mrož - thanks for letting us know about this issue with skins.

Is there a chance you can send us your debug files as per this guide? It would be helpful to check it it is a localized issue. 


Best,

Sonia

Avatar
0
Mrož

It seems that problem the same problem is with all the consultants. Earl is the same. 

Image 8805


Customer support portal powered by UserEcho