Erroneous AntiVirus Alert

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  • oppdatert
  • Pending Customer

Norton Antivirus is showing the following.

Invalid Digital Signature. I had to crop out my computer's IP but that's the alert I got when I first opened the game for the very first time.

Image 8526

Version:
V1.02
Platform:
Windows PC
Store:
Steam
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Dominik Customer Support
  • Pending Customer

Hey Ulterior!

I am sorry to hear you are having some issues with your AntiVirus alerts. Could you please try the following:

  1. Navigate to Start > Settings > Update & Security > Windows Security > Virus & threat protection.
  2. In the tab for Virus & threat protection settings, choose Manage settings, and then under Exclusions, select Add or remove exclusions.
  3. Select Add an exclusion, and then select all relevant files (Galacticare.exe in this case)- and it is done after you save!

If that would not help with the issue, please visit this link: https://support.norton.com/sp/en/us/home/current/solutions/v3672136 for further assistance with your AntiVirus.

Please let me know if you managed to fix the problem!


Best,

Dominik