Error on Startup

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KristyGames
  • Views 1,148
  • updated
  • Pending Customer

I got an error when I tried to run the game from Steam. It said I should contact support and include the files from the error folder. I will attach them. Thanks!

Error Log Files
Error Log Files
Error Log Files

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Replies 3
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Dominik Customer Support
  • Pending Customer

Hey Kristy, I am sorry to hear the problem is still occurring to you. Could you please provide me with new error files and a screenshot of the error so I can forward it to our team?

I appreciate your cooperation!

Best,

Dominik

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KristyGames

Sonia, I just tried to run the game and I got the same error message.

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Sonia Customer Support
  • Pending Customer

Hi Kristy! Thanks for reaching out and for your patience - I wanted to check with you and ask if the error is still persisting on your side as a few updates have been released since you have reached out. Could you please let me know if that is the case? 

Best regards - Sonia


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