Crash in Level 13 / Brightrock Games

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Lee "Noontide" Moon Designer & Community Manager

10 років тому
Completed - Resolved

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Lee "Noontide" Moon Designer & Community Manager

10 років тому
Completed - Next Patch

I'm going to close this as we've not heard of recurring issues, plus the next patch will have additional safeguards. But please let us know if you continue to have issues.

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0

Stefan Furcht

10 років тому
Pending Customer

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McMurphey

10 років тому

Okay. I will keep that in mind.

Danke für die Antwort.

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1

Stefan Furcht

10 років тому

This should normally not happen. However it might have been in an infinite loop which would cause a stack overflow at some point.
If you encounter this problem again, please chose wait and let it crash, so we might get a better log.
We did meanwhile add some save guards to the VFX pooling system in the hope to prevent any failures coming from there.

Ich hoffe wir finden die Ursache dieses Problems :)

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McMurphey

10 років тому

Quote from Stefan Furcht

So the game just shut down for you?
Normally when the game crashes it does state it in the output_log and creates a separate crash log with memory dump, but here the output_log just ends without reporting a crash.
So it will be hard to track the cause down but the last line in log was:
"An unpooled VFX Object was destroyed, elements remaining in stack 1"

Which looks very similar to the crash reported here:
http://brightrockgames.userecho.com/topics/1006-crash-report/#

In both cases the VFX pooling system was doing the last log before it crashed.
So I guess we will have to look into this system to hunt the cause.

When you (or anyone reading this) get such a crash again, please attach your log again to this thread.
So far all logs files around the issue did fail to report the exact stack trace of the crash and I hope with more logs we get at least one which tells us more about the cause.

Cheers

The game froze. After maybe 10-15 seconds I tabbed out and Windows said (something like, I have german OS) "The program isn't responding" and I had the two options "wait" and "close program". An error log was not created on that specific day.

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0

Stefan Furcht

10 років тому

So the game just shut down for you?
Normally when the game crashes it does state it in the output_log and creates a separate crash log with memory dump, but here the output_log just ends without reporting a crash.
So it will be hard to track the cause down but the last line in log was:
"An unpooled VFX Object was destroyed, elements remaining in stack 1"

Which looks very similar to the crash reported here:
http://brightrockgames.userecho.com/topics/1006-crash-report/#

In both cases the VFX pooling system was doing the last log before it crashed.
So I guess we will have to look into this system to hunt the cause.

When you (or anyone reading this) get such a crash again, please attach your log again to this thread.
So far all logs files around the issue did fail to report the exact stack trace of the crash and I hope with more logs we get at least one which tells us more about the cause.

Cheers