my game crashes all the time with crash report 2015-12-15_221100

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Hello Support Team,

my game crashes all the Time with crash report 2015-12-15_221100.

My game version is 1.3.0f17

Please can you help me?

Best regards

Game Version:
Steam Public
Platform:
Windows
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Stefan Furcht

Hello Burghard,

before we look deeper into specfics, please check:

Did you look into the most common reasons the game could crash?
http://steamcommunity.com/app/230190/discussions/0/523890681426547342/

Also do you have the minimum required 4GB RAM?
Do you use a 32bit or 64bit Windows?

Otherwise we would need to take a look at your output_log file.

Cheers

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Burghard Wolf
Quote from Stefan Furcht

Hello Burghard,

before we look deeper into specfics, please check:

Did you look into the most common reasons the game could crash?
http://steamcommunity.com/app/230190/discussions/0/523890681426547342/

Also do you have the minimum required 4GB RAM?
Do you use a 32bit or 64bit Windows?

Otherwise we would need to take a look at your output_log file.

Cheers

Hello, Support Team,

thx for your quick answer, my System is a windows 7 64 Bit with 32 GB RAM.

It works acually with all games without problems.

Best regards

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Stefan Furcht

Hello again,
does it mean you followed the suggestins in the link and you neither use a Wireless USB Headset/Headphones nor AVG Antivirus?

When does the game crash exactly? At start up or in the middle of a level?
Can you trigger the crash, (quit the game if still running) and upload your logs instantly as described here:
https://forum.subterraneangames.com/threads/please-read-how-to-report-a-bug.9822/
?

Thanks

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Jan - Eric Merzel
  • Under Review
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Jan - Eric Merzel
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Rejected due to missing information