my game crashes all the time with crash report 2015-12-15_221100
Burghard Wolf 7 years ago • updated by Jan - Eric Merzel 7 years ago • 5
Hello Support Team,
my game crashes all the Time with crash report 2015-12-15_221100.
My game version is 1.3.0f17
Please can you help me?
Customer support service by UserEcho
before we look deeper into specfics, please check:
Did you look into the most common reasons the game could crash?
Also do you have the minimum required 4GB RAM?
Do you use a 32bit or 64bit Windows?
Otherwise we would need to take a look at your output_log file.
Hello, Support Team,
thx for your quick answer, my System is a windows 7 64 Bit with 32 GB RAM.
It works acually with all games without problems.
does it mean you followed the suggestins in the link and you neither use a Wireless USB Headset/Headphones nor AVG Antivirus?
When does the game crash exactly? At start up or in the middle of a level?
Can you trigger the crash, (quit the game if still running) and upload your logs instantly as described here:
Rejected due to missing information