Game crashes on Quit from main menu

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  • Views 13,936
  • updated
  • Completed - Resolved

Every time i exit the game through quit in the main menu the game crashes.

Windows 10 64 bit 

16 GB ram

AMD R9 280

Intel i5-4460

Both version 1.6.4 and 1.6.5

Game Version:
Steam Public
Platform:
Windows
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Stefan Furcht Programmer
  • Pending Customer

Hello kristian,


to help on such issues we need a full report including your output_log and crash_log as described here:

http://brightrockgames.userecho.com/forums/2-war-for-the-overworld-knowledge-base/topics/118-how-to-submit-a-bug-ticket/


Please upload these files using the "File" button on the top bar of the message editor.


Cheers

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kristian

Unfortunately this is a hard crash which does not leave a log in the steam folder.

There is a log in the event viewer though (although in danish)

Navn på program med fejl: WFTOGame.exe, version: 5.4.5.19603, tidsstempel: 0x59947e0c
Navn på modul med fejl: ntdll.dll, version: 10.0.16299.15, tidsstempel: 0x493793ea
Undtagelseskode: 0xc0000005
Forskydning med fejl 0x000000000002669f
Proces-id 0x3278
Programmets starttidspunkt 0x01d350204eb1627d
Programsti: D:\SteamLibrary\steamapps\common\War For The Overworld\WFTOGame.exe
Modulsti: C:\WINDOWS\SYSTEM32\ntdll.dll
Rapport-id: d8a12bf2-c755-4f24-9df6-78bccbe097af
Fuldt navn på program med fejl: 
Relativt program-id for program med fejl: 


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anonymous

Unfortunately there is not much info available from that log. What does the crash look like?

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kristian
It is a generic windows error, reply if you need translation



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anonymous

Can you check if this occurs on any other unity game that you own?


This list should help: https://en.wikipedia.org/wiki/List_of_Unity_games

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kristian

I tried both Ori and the Blind Forest and Never Alone and none of those crashed on exit whereas WFTO does it every time.

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anonymous

Could you send us your output_log? It may contain some info. 


It's at:

C:\Program Files (x86)\Steam\SteamApps\common\War For The Overworld\WFTOGame_Data\output_log.txt

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anonymous
  • Cannot Replicate

Unfortunately the log doesn't point to the cause of the issue. All I can recommend is following our General Crash Troubleshooting guide.

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kristian

Since i am a developer by trade, is there a way i can set up an environment to catch the error?