Stuttering every 10-15s

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Rubyeyed
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  • Completed - Resolved

Hi, i have these like frame skips/stutters every 10-15s and in mission 3 (HoG) they get more severe. What i mean is they are longer more like a second long which makes it very annoying and distracting. It happens regardless of the settings and what happens in the game. I can start a mission and move camera in circles around my core and it will still stutter every 10-15s. Although, in skirmish when the map is small and nothing much happening on it the stutters are so brief it is hard to notice them. On big maps with units etc. already on them (like HoG lvl 3) the stutters are longer and are a real pain.


Windows 7 x64

12gb RAM

i5 2500k @ 4.2

gtx 970

game version 1.4.0f4

output_log.txt

Game Version:
Steam Public
Platform:
Windows
Duplicates 4
Stuttering during play
I haven't played this in a while so with the release of the new DLC I decided to give it another bash, I've never completed it since low fps on later levels caused the game to become unplayable for me, less than 1fps.


I've built a completely new system since last time, wasn't expecting any issues but I've just completed the level to Defile Uthors Tomb and the last half of the level I kept stuttering every few seconds, I wouldn't think this should be an issue on my system at all but perhaps there is a fix?

My System:
i7-5820K
24GB DDR4 2666MHz
AMD R9 Fury-X

Windows 10

output_log.txt

error.log

Please fix the constant stuttering

I have a really powerful computer, i5, Gtx 970, 32 GB RAM and the game constantly stutters for a fraction of a second. This is really annoying and also often causes miss-clicks, or clicks not working, and is really immesion breaking.

I read that this is due to the engine you use and the garbage collection of that engine. I also read that you are wrapping up extra content for this game in the next patch. I bought this game twice. Once on steam and once from GOG because I really loved DK2 and I really love this game. You guys have done an amazing job and I wanted to support you. I also like my games DRM free. However please don't leave this game with such an annoying bug on an otherwise amazing game. This bug literally affects all campaign levels, skirmish, multiplayer etc.

Please fix this issue soon.

second to last mission unplayable due extreme lag

Every second or so the game just freezes/lags a bit. Its unpossible to finish the campaing. Im running I7-4770K @ 3.5GHz and GTX970 and 16GB ram.

Freezes after 5-10min each 5-10 seconds getting worse overtime
  • Specify your platform
    • OS Windows
    • Version 10
    • 64bit
      • Ram 16GB
      • CPU FX8350
      • GPU GTX 760
  • Specify the build you are using (there will be a timestamp visible on the main menu)

        1.6.4

  • Include as much information as possible (what map you were on, screenshots, videos, etc)

        After about 5 to 10 minutes, a small freeze starts appearing every 5 or so seconds. This freeze gets progressively worse the longer you play. I have no issues in between those time frames, the game runs smooth.
There seems to be little to no effect if I change the graphical options from the highest to the lowest possible settings (while keeping it 1080p though). The map size does seem to matter on how fast the freezes start appearing, under 100x100 it can take up to 10minutes. On the larger ones, it'll start after ~5 minutes.


I feel like the main thread or game ticks are not getting enough resources. I see 2 cores basically at a 100% while the other 6 are mainly idling.


I've been struggling with the performance since for ever now. In the past I was able to play the smaller maps decently, now I can't comfortably play this game at all.



  • Search the Bug Tracker for any similar or identical open reports, if one exists comment there instead of opening a new ticket

       I did a search, didn't seem to find anything related to this.

Replies 63
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0
Jan - Eric Merzel
  • Under Review
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0
Jan - Eric Merzel
  • Under Review

this has been forwarded towards our coders

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0
Lee "Noontide" Moon Designer & Community Manager

We made some changes in Patch 1.4.1, have you seen any improvements?

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Lee "Noontide" Moon Designer & Community Manager
  • Pending Customer
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0
Rubyeyed

Sadly no improvement, I'm even getting the feeling that it got worse (more stuttery in general) but it's hard to tell tho. Bottom line - no improvement.

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0
Lee "Noontide" Moon Designer & Community Manager

Well that's disappointing. I suspect that this is something to do with Garbage Collection but it sounds like it's particularly bad on your rig for some reason.

I'm going to pass this back to the code team for them to go over. In the meantime would you be able to provide a new output log and a save file for the map that you suffer the most issues on.


Once I've got those I'll pass it on, we'll double check them just to see if there's anything that particularly stands out. Unfortunately it may be the case that this simply won't get better very quickly, we do our best to find further optimizations for WFTO but a lot of places where we could gain even more are so buried underneath years of code that'd it's a monumental task to even begin to touch them up.

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0
Rubyeyed

output_log.txt

10 the kenos_20160629023544.meta

10 the kenos_20160629023544


Freshly made files. I picked mission 10 because it's a big map with many things happening from the get go and those are the worst.

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0
Lee "Noontide" Moon Designer & Community Manager
  • Accepted

Thanks for that I'll get them passed on to check.


One more thing you could try as I've heard a couple of reports that disabling the Steam Overlay for WFTO increases performance quite a bit. Maybe give that a try while we look into your files? :)

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0
Stefan Furcht Programmer

I can not see any harmful issues in the log, so it is at least not caused by errors/exceptions.
But I didn't try the save game yet my self.

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2
Xelights

I can confirm having the same stutterings in big expansive campaign levels, such as the last level of Heart of Gold.


Windows 7 x64

i5 2500k

gtx 970

8gb ram

(wow we have almost the same specs)


If it is not an issue with the specs, then I would estimate the issue to be a script that does calculations every now and then without proper multithreading in place. It could also be a bottleneck in this script.


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