WFTOGame.exe has stopped working when quit

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  • Views 15,595
  • updated
  • Completed - Resolved

When I pressed the QUIT button, WFTOGame.exe has stopped working.

The output_log says that NullReferenceException has occured.


Image 2151


output_log.zip


Thank you and best regards.
Game Version:
Steam Public
Platform:
Windows

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Satisfaction mark by policeofficer110 8 years ago

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Lee "Noontide" Moon Designer & Community Manager

Hello Carlo,


The current lead ticket for this item is http://brightrockgames.userecho.com/forums/1-war-for-the-overworld/topics/2896-game-crashes-on-quit-from-main-menu/ this is a known issue that only appears on some systems for reasons unknown to us. It appears to be occuring on an AMD Driver call during the shutdown process, this means the code from our game has successfully handed off to Unity to shut the game down but for some reason the AMD Drivers fail to respond as expected. There's no cause for alarm with this issue, it's merely an annoyance but we are monitoring and would welcome a DXDiag report from you and any further information you can provide on your system. :)


Cheers,


Lee

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Carlo Muzzolon

Just encountered same problem, WFTOGame.exe has stopped working upon closing the game.. just installed from Steam.

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Scott Richmond Programmer & Producer
  • Completed - Resolved
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policeofficer110

I confirmed that this problem was fixed. This error does not occur anymore in the version 1.5.0f13 :)

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policeofficer110

OK. When the next patch comes out, I will report the result.

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Scott Richmond Programmer & Producer
  • Completed - Next Patch
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Scott Richmond Programmer & Producer

Going to mark this as done for now - The next patch that comes out should resolve this problem. If not, let us know and we'll reopen it to investigate further.

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Stefan Furcht Programmer

It might be a Unity thing and they released a new hotfix themselves which is supposed to resolve crashes.
https://unity3d.com/unity/qa/patch-releases/5.3.4p5
"Game Performance: Fixed a potential crash on player exit if Game Performance Service is enabled."
We have this service on and thus this fix note matches our problem here exactly.

We will update to this Unity version and will see if this stops the annoying crashes on quit.

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policeofficer110

Unfortunately, deleting the registry did not improve this problem.

output_log.zip



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BlackBeard San

I will try to reproduce the bug tomorrow