Game locked up after Colossus' death

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  • päivitetty
  • Completed - Resolved
  • Windows 8 64bit
  • i5-3330 CPU @ 3.00GHz, ASUS R7 265, 12 GB RAM
  • Build 1.4.3f4

Hi. After stupidly getting my Colossus killed in the last (I think?) Heart of Gold mission, game half-froze on me - units were stuck in one spot doing their walk animation, nothing worked except for that and sound, and pressing esc made everything except for UI go black. I had to ctrl-alt-del the game. Not sure if my savegame is affected somehow, yet, or if it was just a random one-time bug. I experienced some minor bugs in this game but nothing as bad as this.


20161107182848_1.jpg

output_log.txt

Game Version:
Steam Public
Platform:
Windows

Miten arvioisit asiakaspalvelua mitä olet saanut?

Tyytyväisyysmerkin antoi Devi 7 vuodet sitten

Awesome. Thanks for the swift responses, guys.

Lisää kommentti asiakastuen laadusta (valinnainen):

Kaksoiskappaleet 1
Game freezes during Titan and Heart of Gold cinematic

On the last mission of the Heart of Gold, the Titan is called to break the door. An animation shows the Titan approaching the HoG, but freezes just after the narrator asks "Would you like a golden Duke in your dungeon?".

It looks like the Titan is mining (?) gold from the HoG, but nothing happens if you wait; on the other hand, everything else is stuck.. hitting the Esc key makes the screen go black except the HoG that just stays there. Then the only way out is to force the game to shutdown.


Attached is a saved game (takes forever to load, but it loads eventually); all you need to do is to call the Titan by setting the flag next to the door: [ZIP]


  • Game version: 1.4.3f4
  • Setup: Windows 10 (x86-64), Intel Core i7-2600K, 8 GiB of RAM
  • GPU: GTX 570
Avatar
Stefan Furcht
  • Under Review

Hey Devi,
Unfortunately your output_log does not contain any harmful failure which could cause this, so we are yet unsure what happened there for you.
From the looks of it somehow the game was paused but did neither show the pause menu nor locked camera movement.
Do you remember doing anything specific or hitting specific keys on the keyboard before that happened?

Avatar
Devi
Quote from Stefan Furcht

Hey Devi,
Unfortunately your output_log does not contain any harmful failure which could cause this, so we are yet unsure what happened there for you.
From the looks of it somehow the game was paused but did neither show the pause menu nor locked camera movement.
Do you remember doing anything specific or hitting specific keys on the keyboard before that happened?

Not that I recall, no... I was just waiting for the after game screen with stats to pop up as it usually does.

The only keys I use in this game are arrow keys for moving the camera and esc. All I did was mash esc after some time in an attempt to bring up the menu, which resulted in what you see on that screenshot.

I saved something like 20 mins before I lost, I could use it and lose again on purpose, see if I can reproduce the bug somehow. I don't know, if that helps?


Avatar
Devi
Quote from Stefan Furcht

Hey Devi,
Unfortunately your output_log does not contain any harmful failure which could cause this, so we are yet unsure what happened there for you.
From the looks of it somehow the game was paused but did neither show the pause menu nor locked camera movement.
Do you remember doing anything specific or hitting specific keys on the keyboard before that happened?

UPDATE: It happened again! Used the save from the same game, the exact same thing happened, except this time the UI went away. Could the game somehow corrupt itself and make the save unusable?

Attaching log just in case.


20161108022132_1.jpg

20161108022143_1.jpg

output_log.txt

Avatar
Devi
Quote from Stefan Furcht

Hey Devi,
Unfortunately your output_log does not contain any harmful failure which could cause this, so we are yet unsure what happened there for you.
From the looks of it somehow the game was paused but did neither show the pause menu nor locked camera movement.
Do you remember doing anything specific or hitting specific keys on the keyboard before that happened?

LAST UPDATE: I started from scratch and this happened again after VICTORY. It seems I can't get to the stat screen at all and thus finish the last level. Welp. =/

output_log.txt


Avatar
Lee "Noontide" Moon
  • Under Review

Thanks for the report I'm going to merge this with a related topic

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Lee "Noontide" Moon

Actually I'm going to keep it separate and investigate as a separate issue. For now.

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Lee "Noontide" Moon
  • Accepted

Passing through after QA review.

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Lee "Noontide" Moon

Related topics merged.

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[Dev] Nanorock
  • Completed - Next Patch
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Lee "Noontide" Moon
  • Completed - Resolved