I made a thread in the steam forums about this one. When I try to load the save this happens:
I have a Heart of Gold Savegame in mission 2 and when I try to load it now I get this:
Data Access layer failed to load level (WLevel). I get back to the main menue.
After that when I exit the game I get this:
Runtime Error! R6025
- pure virtual function call
Thanks for that, Please can you include your system specs and output.log from when you've had the game crash on you.
Once I've got those I'll pass it straight onto the code team for their review.
Ah yes I can.
Here is the log:
output_log.txt - there is no Crash log.
Here is my Dx Diag so you see my specs: DxDiag.txt
The bug happens when I try to load the save game. I get back to the main menue. When I then exit the game the other message appears.
Awesome thanks for that. I'll chuck it off to code for review now. My suspicion would be that the save file has become corrupted and for some reason this causes the issue when you close the game.
Am I right in assuming you can always start a new match after loading the save file?
I can´t load the save file but everything else seems to work normal.
Can you somehow repair the save?
Unfortunately I do not believe that will be possible. The code team will be able to confirm better.
Okay then I hope they can do something, otherwise I guess its restart time ^^
It seems like there is some defect in the save game file and we are not sure how it was able to happen.
Looks like the data of one tile got corrupted, which causes the level to not load properly.
It would be not easy to fix unfortunately.
However if you encounter such issue more often, then please let us know (& add your logs).
Hi, I've had my savegame corrupted with this same issue (same mission too, HoD Lvl 2). Has there been any more investigation in to what's causing this?
Literally means I have to finish that mission in one sitting, totally unable to save.
Hi Nimiriametira,
Thanks for the report.
Please can you include the details we required as outlined in this article: How to: Submit a Bug Ticket
You can also find instructions for locating and uploading your Save Files as well.
Cheers,
Lee