Game Crashes Upon Opening

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  • updated
  • Completed - Resolved

I just bought the game and every time I try to run it it gets to a loading screen with a loading bar, progresses, but then crashes (without notification or message) before the loading bar is complete. I have not yet been able to play because of this. I'm running Mac OSX 10.10.5 and playing the game through Steam. I looked at the Player.log and found this message "Fallback handler could not load library /Users/Outrider/Library/Application Support/Steam/steamapps/common/War For The Overworld/WFTO.app/Contents/Frameworks/MonoEmbedRuntime/osx/GalaxyCSharpGlue"

Game Version:
Steam Public
Platform:
OS X
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anonymous
  • Completed - Resolved

Great! Let us know if you have any further issues

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c24math-first
Quote from anonymous

Hey c24math-first,

Any luck upgrading to Mojave?

Yes! Thank you, upgrading to Mojave fixed or avoided whatever problem there was and the game works now.

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anonymous

Hey c24math-first,

Any luck upgrading to Mojave?

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anonymous
  • Pending Customer

Sorry no there's not.

We have not been able to replicate this issue on any version of macOS we have available to us, we have also had no other reports of this issue. I would suggest that you attempt to upgrade to Mojave and see if that fixes the issue. There's not a lot we can do as it looks to be some sort of broken security config on your machine, please let us know if upgrading changes anything.

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c24math-first

Are there any updates on this?

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Lee "Noontide" Moon
  • Under Review
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Lee "Noontide" Moon
  • Marked for Review
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anonymous

Can you send me another log please

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c24math-first

I did as you instructed and had the same result. The game quits after the loading bar is about 70% full.