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Declined

game doesn't react to my input

raw 5 years ago updated by anonymous 5 years ago 5

when I launch the game, it starts instantly with this screen:


I can move the cursor-hand but nothing else is possible. Sound is playing, fire is moving. But I can't do anything.


I would send you a full output log, but I don't want to attach it in a public forum. ;)

this is something from it:


  • [Coherent Browser] (Error) Accessing inactive internal renderer
  • [Coherent Browser] (Warning) PID: 11512 | 12592 08:30:59.070314 [11512:12592:ERROR:(0)] [.Compositor-04C0F700]RENDER WARNING: texture bound to texture unit 0 is not renderable. It maybe non-power-of-2 and have incompatible texture filtering or is not 'texture complete'

please contact me via email so that I can send you a log file.


Game Version:
Steam Public
Platform:
Windows

Answer

Answer

Hi,


Before we take a closer look at the log, can you please closely review this knowledgebase article and let us know how you got on: http://brightrockgames.userecho.com/topics/1096-missing-invisible-or-laggy-ui/

Pending Customer

Hi there Raw,


Sorry to hear about your issue with the game. We see this ocassionally with Coherent and we have a couple of simple workarounds for you to try first. Missing, Invisible or Laggy UI Give that article a read and let us know how you get on.


With regards to your output log there should be nothing in there that would be any issue to upload to a public forum but if you like you can submit a private ticket via the General Help & Support Help Desk do that if the solutions in the arcticle don't help.


Cheers,


Lee

Answer

Hi,


Before we take a closer look at the log, can you please closely review this knowledgebase article and let us know how you got on: http://brightrockgames.userecho.com/topics/1096-missing-invisible-or-laggy-ui/

Hello raw,
can you give us feedback, if the linked topics did helpü to resolve your issue?
We may close this ticket after some time without a response.
Let us know how it goes :)

Declined

Closed due to lack of user response