0
Completed - Resolved

Access Violation with d3d11.dll

Stuart 6 years ago updated by Lee "Noontide" Moon (Designer & Community Manager) 5 years ago 4

output_log.txt

error.log

DxDiag.txt


Game freezes and then crashes, currently on mission 4. Not sure which of first two file is most relevant from crash file, so both attached.

Please see dxdiag text file for system information (nothing special it is a 5+ year old laptop)

Game Version:
Steam Public
Platform:
Windows
Accepted

Definitely something in that output_log.txt so I'll pass this straight on to code.


In the meantime can you confirm that you've followed the steps in these topics: General Crash Troubleshooting, Startup Crashes

Declined

This looks clearly like an issue with the graphics driver and not with the game.
At some point d3d11 got stuck in an infinite loop always repeating:

d3d11: attempt to lock null vertex bufferd3d11: attempt to lock null index buffer
d3d11: attempt to lock null vertex buffer
d3d11: attempt to lock null index buffer
d3d11: failed to create staging 2D texture w=128 h=128 d3dfmt=28 [887a0005]

Can you try to reinstall the newest ATI display drivers?