Severe lag in last level of heart of gold
Hi all,
Playing the last level of the heart of gold expansion and i simply had to just quite because the lag is too severe. I have a gaming laptop so don't think the issue is my hardware. Is this a known issue and is there any suggested fix/ETA for patch to fix?
如何评价你所获得的客户服务?
满意度评分用户: Ossorus 8 年 前
My post should have been moved to the correct section if it was posted in the wrong section. Referring people to the generic knowledgbase is the worst customer support experience ever.
添加关于支持服务质量的评论(可选):
Hi Ossorus,
Sorry if the support has left you dissatisfied and I understand your frustration. Unfortunately as the General Help & Support system and the War for the Overworld bug tracker are separate databases it is not possible to move a ticket from one to the other.
User Echo is a Third Party system and our ability to tweak it to exact requirements is limited.
In order to best assist you we need the information as outlined in the "How to Submit a Bug Ticket" (https://brightrockgames.userecho.com/topics/118-how-to-submit-a-bug-ticket/) thread of the Knowledge Base hence why I directed you there.
I apologize for the frustration and hope that we can assist you further in the future.
Cheers,
Lee