Severe lag in last level of heart of gold
Hi all,
Playing the last level of the heart of gold expansion and i simply had to just quite because the lag is too severe. I have a gaming laptop so don't think the issue is my hardware. Is this a known issue and is there any suggested fix/ETA for patch to fix?
How would you rate the customer service you received?
Satisfaction mark by Ossorus 8 year бұрын
Add a comment about quality of support you received (optional):
Hi Ossorus,
Sorry if the support has left you dissatisfied and I understand your frustration. Unfortunately as the General Help & Support system and the War for the Overworld bug tracker are separate databases it is not possible to move a ticket from one to the other.
User Echo is a Third Party system and our ability to tweak it to exact requirements is limited.
In order to best assist you we need the information as outlined in the "How to Submit a Bug Ticket" (https://brightrockgames.userecho.com/topics/118-how-to-submit-a-bug-ticket/) thread of the Knowledge Base hence why I directed you there.
I apologize for the frustration and hope that we can assist you further in the future.
Cheers,
Lee