I can no longer place artworks on both sides of a wall. sorry the pictures are so gigantic but it now registers the art on the inside wall as a collision?
Ah my apologies Beatrix! Not sure how I missed that you're on Xbox! I'll send the ticket over to the team regardless and in the meantime see if I can get some answers for you. Thanks for your patience!
- G
Hey beatrix!
Ah yeah that's strange! Don't worry about gigantic pictures, makes it easier for us to see what's going on haha. I will send this over to the team, but before I do, could you please generate a debug file for us?
Debug files provide critical information that may help us identify and fix issues that you report to us. In most cases we will ask you to provide these key files
These files contain:
All data is anonymised.
Step by Step
While the game is running, and as recent to the issue as possible (ideally with it currently ongoing)
Please note that generating these files can take up to a minute depending on your machine's hardware.
Thank you!
- G
Hey beatrix!
It looks like there may be a visual bug, however the team haven't been able to recreate the issue on their end. Are you able to capture this happening in game from your xbox and sending that our way? It may be easier for them to pinpoint the issue if they can see it happening in action!
Thanks again for your patience!
- G