Patients Claiming Area is Messy

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mari anna
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  • updated
  • Accepted

Debug

Since today's update, patients are claiming clean areas are messy. It happened when I loaded my level 1 previous sandbox, and when I started a new sandbox on another level. on the new sandbox they are all saying everything is messy despite not even being open long enough to have cured 1 patient yet. All amenities are available and spaced out well enough for just opening, and no trash seems to exist.

CS Edit: Link to additional information from another player. 

Version:
1.0.6
Platform:
Windows PC
Store:
Steam
Replies 6
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Dominik Customer Support
  • Pending Customer

Hi there Mari! I am sorry you are experiencing issues with the newest update. Could you be so kind as to provide me with a short video showing the problem with your patients? That will help our team to investigate the issue better. 

Many thanks for considering my request.

Best,

Dominik

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1
Linxs

Hey there ,

i play Galacticare via PC Game Pass (Windows Store).

I have the same problem since i updated the game , to 1.06 something.

(btw downloading the whole game again because of a patch is beyond stupid)

It does not matter how many Medi Bots i have , the Patients are always claiming , that all the areas are always messy , 20+ complains.

My Floors / Rooms are  always perfectly clean  ...

This problem occurs in all Locations , even comlpeted ones . 


btw still can´t lock Doctors to Research (Patchnote said you fixed that) - maybe its another issue idk

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Dominik Customer Support
  • Accepted

Thank you Linxs for the additional information! I will forward it to our team for investigation and I will update you as soon as I hear back from them.

I kindly ask for your patience.

Best,

Dominik

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Nick Dupont
  • Under Review
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0
Linxs


I tried to make Debug Save - but it seems ctr + shift +F7 doesn´t do anything in the PC Game Pass Version.

So i made these Screenshots - here you can see it ... the thoughts about Messy Areas

Image 9050

And here is a "Messy Area" .. full of Medi Bots , doing nothing, just standing around - some have +17 queues .. some have none

Image 9053

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1
Dominik Customer Support
  • Accepted

Thank you for the screenshots Linxs. Our team is already aware of the problem and is investigating the cause. I will update the thread as soon as I get any news about the possible fix.

I appreciate your patience!


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