Characters freeze in place, unable to walk

Avatar
xiaxiaota
  • Views 1,452
  • updated
  • Fixed - Released

Galacticare Debug Save 2024年7月14日 16_52_31.zip

Image 8974

I'm having issues with all my characters freezing, they stay in place and don't walk, as time goes on they get worse and more needy, I'm about to reach 5 stars and I don't want to start all over again, and this issue is making me not want to continue the game.
I've had it before but I can recover by quitting and re-entering, I don't know why it stopped working this time. Help, help me!

Version:
1.0.5+5b3ecf97d1
Platform:
Windows PC
Store:
Steam
Replies 6
Avatar
0
Dominik Customer Support
  • Accepted

Hey there! Thank you for reporting the problem with your patients being frozen. I will forward this to our developers for investigation and I will let you know as soon as I hear any news about possible fix.

I kindly ask for your patience!

Best,

Dominik

Avatar
0
jeremy agnew

Galacticare Debug Save Sunday, July 21, 202....zip


I'm having the same problem. Everyone just froze. Patients, doctors, Medi-bots. Attached the debug. I've tried teleporting around some people, but they all just immediately freeze up again.

Avatar
0
jeremy agnew
Quote from jeremy agnew

Galacticare Debug Save Sunday, July 21, 202....zip


I'm having the same problem. Everyone just froze. Patients, doctors, Medi-bots. Attached the debug. I've tried teleporting around some people, but they all just immediately freeze up again.

I was able to get a somewhat temporary work around by moving teleport pads around. This would seem to unstick everyone at least for a few minutes. But, then they would get stuck again. Eventually even moving teleport pads wouldn't unstick everyone. They just stand there, slowing draining energy, food, health, etc...

Avatar
0
Dominik Customer Support

Hey Jeremy, thank you for your input! Our team is still investigating the problem and I will update the thread as soon as I get any news.

Best,

Dominik

Avatar
0
Nick Dupont
  • Fixed - Upcoming Patch
Avatar
0
Sonia Customer Support
  • Fixed - Released

Hi xiaxiaota and Jeremy! Thank you both so much for your patience. Just letting you know that this issue should be resolved in the last patch, could you please check if it occurs for you again and let us know if any problems persist? Have a great day! - Sonia


Customer support portal powered by UserEcho