Bad Performance

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  • Views 265
  • updated
  • Pending Customer

Bad performance (30-50 FPS) beginning from early game, although hardware is more than enough: Ryzen 7 5700X3D AMD 6700 XT graphics card

Game runs on SSD 32 GB of Mem.

Version:
Every game start the same issue.
Platform:
Xbox Series X
Store:
Gamepass
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oheitmann

Resolution 2560X1440

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Dominik Customer Support
  • Pending Customer

Hi there! I am really sorry to hear you are experiencing performance problems with Galacticare. Can you tell me if you tried any troubleshooting like reinstalling the game and ensuring that your drivers are up to date?

Best,

Dominik

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oheitmann

Hi Dominik,
thanks for your reply.
I‘ve already tryed to reinstall the game and checked that my drivers are up to date, but this did not solve the problem.

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Dominik Customer Support

Can I ask you to provide me with a short video showing the problem so I can send it to our team for investigation? Thanks!

Best,

Dominik