Game does not start

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  • Views 2,800
  • updated
  • Fixed - Upcoming Patch

Game does not start. Stuck on the loading screen before reaching title screen.

Version:
1.0.5
Platform:
PlayStation 5
Store:
Playstation Store
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Dominik Customer Support
  • Accepted

Thank you for the screenshot. I will forward it to our team for investigation and I will update you as soon as I hear anything!

I kindly ask for your patience!


Best,

Dominik

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shane jenner

Image 8944

No error screen. Loads up to this point and won't finish. Started happening Sunday, 30/06/2024.

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Dominik Customer Support
  • Pending Customer

Hey there Shane. I am sorry to hear your game is not starting. Can you tell me if you are receiving any error when waiting for the game to load? If you do, could you provide me with a screenshot of the error message?

Best,

Dominik