Chapter 3 “The Found Hypersleeper” bug

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  • updated
  • Closed - Cannot Replicate

In chapter 3, 3 patients with the ! Over their head are unable to leave the hospital. They keep circling and can’t leave. When clicking on them, their menu flashes for a second and disappears. I’m unable to click to dismiss them or proceed the story line.  The below menu screenshots show the patient. 

Image 8798

Image 8799Image 8800Image 8801


Version:
V1.0.16+3c838e1d35
Platform:
Xbox Series X
Store:
Gamepass
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Dominik Customer Support
  • Accepted

Hey Jinja! Thank you for reporting this bug! I will forward it to our developers for investigation and I will update you as soon as I get any news!

I appreciate your patience!

Best,

Dominik

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MrScruffy

Hi Jinjja,

We've been looking into this issue but unfortunately without a save and profile it's difficult to reproduce the issue and attempts on our end to repro it have unfortunately not panned out.

That being said, we have fixed an issue where patients in this level would fail to use the teleporter pads to get to the other side of the platform which did cause a similar thing to what you're seeing, ie. patients not leaving. This should be fixed in version 1.0.5, which we're looking to push in a couple of weeks.

Apologies for the inconvenience, and thanks for reporting this issue to us.

Cheers,

Nick

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jinjja
Quote from MrScruffy

Hi Jinjja,

We've been looking into this issue but unfortunately without a save and profile it's difficult to reproduce the issue and attempts on our end to repro it have unfortunately not panned out.

That being said, we have fixed an issue where patients in this level would fail to use the teleporter pads to get to the other side of the platform which did cause a similar thing to what you're seeing, ie. patients not leaving. This should be fixed in version 1.0.5, which we're looking to push in a couple of weeks.

Apologies for the inconvenience, and thanks for reporting this issue to us.

Cheers,

Nick

Thanks for trying!  I went ahead and restarted and it didn't happen again.  Really enjoying this game - thanks again! 

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Dominik Customer Support
  • Closed - Cannot Replicate

I am glad to hear the issue did not appear again! Hopefully, you will now be able to treat your patients without problems in Galacticare!

Best,

Dominik