some Patients Cant Leave on Level 5

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  • Views 363
  • updated
  • Fixed - Upcoming Patch

Galacticare_Qdf4qcB1UU.png

I am slowly accumulating patients that can't leave the hospital on level 5. They are getting maximum anger because they aren't near amenities, but they also can't leave. They cannot be teleported either.

Version:
v1.0.0+e7c77e5dad
Platform:
Windows PC
Store:
Gamepass

How would you rate the customer service you received?

Satisfaction mark by David Paton 3 weeks ago

Add a comment about quality of support you received (optional):

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Dominik Customer Support
  • Accepted

Hey David! Thank you for taking the time to report this issue with your patients. I will forward it to our developers for investigation and provide you with an update as soon as I get any news.

Best,

Dominik

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Dominik Customer Support
  • Fixed - Upcoming Patch

Hey David! Thank you for your patience!

Our team confirms that this problem should be fixed in the most recent update. Could you please update your game and let me know if the problem still occurs?


Best,

Dominik

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David Paton

Thank you for taking the time to update. I went back to the level that had the problems originally and all of the patients that were stuck have now disappeared like they were supposed to.

seems to all be working now

   Cheers!

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Sonia Customer Support
  • Closed

Hi David - thanks for confirming, good to hear the stuck patients are gone now. 

Best,

Sonia

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Nick Dupont
  • Fixed - Upcoming Patch