Screen Tearing - PS5

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On orientation level, rotating screen left or right produces sharp screen tearing. TV : Samsung QN65QN90BA


Image 8682

Version:
1.000.500
Platform:
PlayStation 5
Store:
Playstation Store
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Dominik Customer Support
  • Accepted

Hey Shaun! Thank you for reporting this visual bug. I will be forwarding it to our developers for investigation and provide you any updates as soon as I have any news. 

Best,

Dominik

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shaun stanley

Much appreciated Dominik. Wanted to add that I also tried utilizing VRR for unsupported apps and moving my PlayStation’s resolution down to 1440p without any luck.

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Dominik Customer Support

Hey Shaun! Just to let you know, our team is still investigating the problem. I appreciate your patience while this is being looked into. 

I also wanted to ask if you tried updating the game to the newest version on your console and if the problem still occurs.

Best,

Dominik

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shaun stanley

Morning  Dominik! Currently on 1.000.700 without fix but am confident your guys can figure it out =)

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Sonia Customer Support

Thanks for the update, Shaun. We will continue looking into this!

- Sonia