I can't find the game in my map

Галиев Рустем

8 år siden
Views 16.491
opdateret 8 år siden
Afvist

Windows 8.1 64 bit, 8 Gm RAM, Intel(R) Core(TM) I7-4500 CPU1.80 GHz 2.40

GHz GPU: AMD Radeon R7 M265, Intel(R) HD Graphics Family. Version game 1.40f9

Long time ago I made a popular map "Λαβύρινθος του ΜινώταυρουΛαβύρινθος του ΜινώταυρουΛαβύρινθος του Μινώταυρου", after the release of patch 1.4 there was a problem with the menu, the elimination of which I have twice re-installed the game.
And now I can't find this map - in the map editor (I watched all the tabs), nor in "battles".
Sad. Please help. Access via TeamViewer to the laptop is ready to provide.
By the way, the image (main circuit in Steam) of this map for some reason, the map editor had my other map, measuring just 60x60 and for two, not published publicly "Тест огненных расщелин". When I walked into this map and edited it - the picture has become urgent.

The cache integrity check did. 1 file failed validation and been uploaded (Steam showed the download at 0 bytes).

output_log.txt

War for the Overworld Launcher Log.txt

Game Version:

Steam Public

Platform:

Windows

Hvordan vurderer du den kundeservice, du har modtaget?

Tilfredshedsangivelse af Галиев Рустем 8 år siden

No answer

Tilføj en kommentar om kvaliteten af den support du modtog (frivilligt):

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Andrew "Nutter" Jaggar

8 år siden

Yes, and Nano wanted to get on with fixing the issue rather than having to read an entire page of text to look for the answers.

We're all aware that the answers are somewhere in that wall of text, he asked for it to be summed up together in one place for quick viewing, which I did for you since you were more interested in complaining instead.

And they can't fire me, i'm a volunteer... which means i'd be perfectly fine and within my rights to ignore your posts rather than help you... but I don't do that, so you do your part in this and show people the respect they deserve when they're helping you.

Svar Link

So. For 3 months nobody even started working on fixing this bug. This is the norm for you?

8 år siden
Pending Customer

Well usually the QA Team follow up on the issue on the reporter's behalf, but in this particular case it's a very specialised case that only Nano would be able to resolve even if we could reproduce it, which obviously we can't reproduce because it only exists on your machine, and despite our best efforts we haven't been able to talk you through the process of finding your missing in one of the other folders so it presumably isn't there either.

Luckily for you, I think i've found a solution to the problem and can restore your map back from the dead. That assumes of course you'd like to acknowledge my existence, not ignore my response and actually try my solution.

8 år siden
Afvist

Closed after 2 weeks due to inactivity / non-response from OP.

Any further tickets about this issue will be declined as there is nothing the core members of dev team can do to fix the issue. But you are welcome to contact me privately should you wish to attempt my possible solution.