Game crash on startup

Avatar
  • Views 20,048
  • updated
  • Completed - Resolved

Installing the game and starting it, it first loads an insane amount of time(around 5 minutes), than it crashes right before the mainmenu.


Spes: Windows 7 64 bit

GPU: GT 540M

CPU: i5- 2410M

4GB RAM


Build: couldn't see it so far cause no main menu

output_log


Already tried:Setting my GPU to the dedicated one

Reeinstalling the game




Game Version:
Steam Public
Platform:
Windows
Avatar
Scott Richmond Programmer & Producer
  • Under Review

The log you uploaded does mention that you may be trying to run the game with the Intel GPU. Try disabling the Nvidia Optimus system to force it to use the more powerful GPU. You can follow this quick guide here:

Try just setting the global option first. If that works, go back and set it specifically for our game, so its not always running.

Avatar
Arnold

It seems that the Driver crashes upon starting the game since I already set global as well as the game and the coherent UI to the dedicated graphics card, since a error pops up if i switch from the game-

Avatar
Arnold
Upon installiert the 347.88 Driver the game gets More reliable to the loading screen, While the Performance Seems far worse in other Games (around half the fps compared to before), but the Main issue with The displaydriver crashing Seems solved , but I will report later the state of things
Avatar
Scott Richmond Programmer & Producer
  • Completed - Resolved

I'll set this issue to solved. Let us know if we can help any further.

Avatar
Arnold

Ok changing the drivers didn't do anything, I informed myself than what causes the display driver to crash on my card and found out that the card has not enough voltage supply, therefore I had to underclock it slightly.


Now I'm at the point of loading aroung 5 minutes (which is pretty long IMO) and than I can't really read anything from the text on the loading screen or the main menu which shows itself shortly since the relotion seems bad.


Any solution for this?

Avatar
Jan - Eric Merzel
  • Under Review
Quote from Arnold

Ok changing the drivers didn't do anything, I informed myself than what causes the display driver to crash on my card and found out that the card has not enough voltage supply, therefore I had to underclock it slightly.


Now I'm at the point of loading aroung 5 minutes (which is pretty long IMO) and than I can't really read anything from the text on the loading screen or the main menu which shows itself shortly since the relotion seems bad.


Any solution for this?

can you please send a screenshot (f12 via steam) of your options (graphics tab) menu?

Avatar
Jan - Eric Merzel

can you please try this as described here:https://www.youtube.com/watch?v=z2QdUeVNfSw&feature=youtu.be

and check if that fixes it for you?

Avatar
Arnold

I don't come that far most of the time, I saw like once the menu and now I'm fighting with getting there reliably <.<


The main problem is that i get no response during the load screen, cause the dedicated graphics card still stops responding as it seems, and all i try to change in the nvidia control panel gets rolled back as soon as i close it which makes the whole process quite frustrating.

Avatar
Scott Richmond Programmer & Producer

That sounds odd. It sounds like your laptop software is fighting you giving control to NVidia software to run the game.

Avatar
Arnold

I am able to change everything in the control panel except the 3D advanced setting, these get just rolled back seconds later <.<