I recently purchased the ultimate edition on Steam and every time I try to start the game it crashes before I even reach a menu. I have tried disabling anti-virus and un/reinstalling the game and as far I can tell my computer is up to specs. How do I ensure the game will launch? (am using a surface pro 7 if that helps) I really don't want to return it as I am dead excited to play.
Customer support service by UserEcho