Resolution stuck at 1024x768

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  • Pending Customer

first time playing this game, starts in 10x7 resolution, cannot change the resolution.

in game options only has that resolution

options.txt file resets if I try to manually change it.

Windows 10

geforce gtx 980TI

more than enough ram

etc

Game Version:
Steam Public
Platform:
Windows
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Lee "Noontide" Moon Designer & Community Manager
  • Pending Customer

Hi WissApe,

If the ingame options are only showing a single restitution it means that for whatever reason the game is only being told that those are your supported monitor resolutions. That's truly peculiar and never seen something like that.

Can you send us a dxdiag report as well as the output log report for the game How to: Submit a Bug Ticket and can you try the following:

1. Ensure that every file in the WFTO folders including the options.txt has write access (I.e. open the properties menu while highlighting the folder and uncheck read-only, apply that to all sub files and directories) Then try updating the options file.

2. Send us a screenshot of your options menu. Try seeing if you can toggle the monitor drop down and if there's other monitors with other resoltuions.

3. Ensure your graphics drivers are up to date.

Hope we can help,

Lee