Game crash when finishing a level
Dracus_Steamworks 3 years ago • updated by Lee "Noontide" Moon (Designer & Community Manager) 3 years ago • 1
OS: Win 10 1903 (64bits)
CPU: AMD 3850 fx
RAM: 16 Go
VRAM: 8 Go on SSD
GPU: GTX 1060
Game version: 2.0.7f1
Hello, i've been able to consistently have the same issue: i can play the WTFO, choose campaign and all, but at the end, when i win or loose, the game save what i have done, the achievement and all, then crash to desktop with the message of the crash dump
The only things i noticed is that the game do not crash when i was doing some of the speedrun achievements under 35 minutes, so i was wondering if it would be a memory leak or something amongs these lines, but i do not have the same troubles with other unity games
Customer support service by UserEcho
Sorry to hear you're having problems with the game crashing at the end of levels and apologies for the delay in getting back to you over the holiday season. We've reviewed the crash logs you sent over and each one consistently shows the game is unable to allocate further memory on your machine, causing the crash.
This seems pretty peculiar given that your system has 16GB of RAM installed. But upon inspection of the allocations for WFTO we're only using a few GB of this at the time of the crashes. Further evaluating your logs could indicates one of two possibilities:
In either case, there are no indications that there is a problem on our side.
Initially, I would suggest the following:
Hope this helps,