0
Not Fixable

UI / icons / sounds issue

faeryll 2 months ago • updated by Cian Noonan (Development Support Engineer) 2 months ago 4

After a seemingly random time playing the game freezes just a little and after that the UI doesnt respond to clicks (still works with keybinds though), new icons like warband number or event alert are blank and if i find a new creature it wont have a portrait, almost all sounds dont play anymore, it gets very quiet like nothing is happening while i'm in fact watching a busy room or something.

I had to Alt+F4 out of many games until i discovered that Quicksaving sometimes fix the UI, its clickable again and plays almost normally, but still missing icons and still no sounds.

System :

Windows 7 64

8 GB RAM

NVIDIA GeForce GTX 760

Intel i5-4670K

Output Log :

output_log.txt

Game Version:
Steam Public
Platform:
Windows

Hello faeryll,

might it be that yuou get this  issues only on a specific map/level or a few speicifc ones?

Your logs contain some weird exceptions, which I have not seen before and it could be caused by a corrupted save game or workshop map.

I did put now some safe guards into place which prevent the exception from happining in a loop and slowing down the entire game.

But this is still just hiding an issue with a map but the best I found I can do about.

If the issue comes from a certain map or a set of maps it might be worth sharing them, so we can see what is wrong and why parts of some blocks on these maps are missing.

Hello,

It is not related to any specific map as it happened on many levels from the first campaign and heart of gold, as well as a few custom ones.

However i've since realized that this issue was happening when my system clock was behaving erratically. To be clear, the issue i described happened when the time on my system rolled back because of an unrelated bug. This doesnt affect other games i've played other than obvious time display issues, but for some reasons greatly affect this game to the point of being unplayable. I dont really expect you to fix this, i was just letting you know the cause of those exceptions.

Not Fixable

Thanks for letting us know, I'd recommend reinstalling Windows if your system clock readings are buggy as that can cause severe issues.

Unfortunately, you're right, there's not a whole lot we can do on our end. Please let us know if it persists once that issue on your system has been resolved