Missing UI and unable to interact after level loading
Stuck with cinematic(depending if in campaign, or skirmish) camera - no UI and no response to buttons except opening console, minions moving around if already present. Happens occasionally on new level, restart or load - Increased likelihood with cumulative level time without restarting the game.
Managed to reproduce with:
Main campaign, completed up to level #3 and starting on #4, visited home realm for 10 minutes each time. Had the bug multiple times sporadically, but now manage to reproduce it consistently.
On level #4: Spam space to skip opening cinematic, build Underminer and spawn 7 extra imps(12 total), activate underminer, press escape and hit restart level, bug. Strangely enough in this case I can move around with WASD or cursor to edges, but not interact in any way(ALT+F4 or Task Manager only). Imps are spawned but stationary, animations and ambient sound play as normal.
All previous bug event logs end with the same exception as included. Three identical(first time, second test, third verification on Main Campaign level #4), one from visiting Home Realm. Home Realm exception is identical except:
at WftoUI.IngamePage.load (CoherentUIGTView) <0x00264>
Not sure what I can try locally to fix, drivers should all be up to date and tried running game as admin just because.
PS: This issue was not present on previous campaign playthrough, which I believe took place in 2.0.4. Never seen the bug before 2.0.5, 150+ hours game time.
output_log.ReproducedCameraBug.txt
Kuidas te hindaksite meie klienditeenindust?
Satisfaction mark by Rudolph Reindeer 6 aastat tagasi
Add a comment about quality of support you received (optional):
Hi Rudolph Reindeer,
Thanks for submitting the report this is very interesting indeed and could be a result of the transition to a new version of our UI Middleware. Perhaps you've uncovered an issue in this new version. I'll raise this with our QA Analyst to take a look at.
Thank you for the output log and reproduction steps.
Cheers,
Lee