Starting Bug

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alwin ahrens
  • Views 8 452
  • zaktualizowano
  • Completed - Resolved

Windows 10 Home 64bit

32GB Ram


After starting the Game its loading the main menu, but it doesnt finish it. The Loading Monitor is freezing, the mouse stocks and in the background the music of the main menu starts (dungeon Core beating, Mendecheaus is greeting the underlord.....) There no way to go on, you can only quit the game. Restarting or completely reinstalling the game doesnt use anything.

I hope someone can help me, so i can go on playing the game.

Game Version:
Steam Public
Platform:
Windows

How would you rate the customer service you received?

Znak zadowolenia przez alwin ahrens 6 lat temu

They really tryed to help me with a lot of Patience and Knowledge and my Problem have been solved.

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0
anonymous
  • Completed - Resolved

Haha sometimes it's the simple things, you should notice a great bump in FPS now that you are using your GPU!


Have fun and let us know if you have any further issues in WFTO. We'd also appreciate it if you took the time to review WFTO with your thoughts once you've had a good amount of time with the game

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alwin ahrens

Hey Guys, now its clear!
the monitor was connected on the motherboard and not on the GPU, what a stupid fault..... That was the Reason, now everything works!

Thanks a lot for your Patience and Help!


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anonymous

Can you please ensure that you monitor connects to a video card port on the GPU and not on the motherboard

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alwin ahrens

The Microsoft Basic Display Adapter was disabled, I enabled it, but ther is no Change in the Game.

Because you mentioned the GPU: I cant open the Nvidia Control Panel, because "I am not Using a Ad which is connected with the NVIDIA GPU"

Could this be the reason?

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anonymous

Yes you beat the recommended specs. There is something wrong with the configuration on your machine preventing you from playing. 


That DxDiag file has the line: "There is a problem with Microsoft Basic Display Adapter device. For more information, search for 'graphics device driver error code 22'"


This line is in every copy of the file you've sent and means that something is wrong with the Video Device(GPU). Can you open device manager and ensure that the device is enabled?


Can you also attempt the steps in this guide as it may help: Crash!

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alwin ahrens

i uninstalled the driver and installed the actual driver again, but nothing changed. Here is the dxdiag:

DxDiag.txt


Its also possible to play other games, which are newer than wfto and shouldnt be 16 GB Ram enough to play wfto?

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anonymous

Your card is reporting 16GB of VRAM to the game so something in the driver is bust

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anonymous

You should try DDU(Display Driver Uninstaller): https://www.guru3d.com/files-details/display-driver-uninstaller-download.html


Run that and then try to install the NVIDIA driver again. It looks like your card is still using the Windows in built driver

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alwin ahrens

yes, there is nothing.

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anonymous

Ah right I meant like 30 seconds - 2 minutes I should have been clearer sorry.


Can you make sure that there is nothing in your launch options? You can see this in the games properties






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