Black screen after splash, tried all the things on your list (and several others). Sadface!
Greetings, when I try to run the game I get the opening splash and then a black screen and crash.
I've restarted everything, uninstalled and reinstalled, updated Windows (I'm using Win7 and I have SP1), fiddled with the launch settings and everything else I could find on the forums. I am now officially stumped.
Sending you the crash report and my dxdiag, and humbly awaiting deliverance,
Charis
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Satisfaction mark by Charis 6 years ago
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Hi Charis,
Sorry to hear you're having issues launching the game and thanks for trying out our knowledge base articles.
I've had a cursory look through your output log and this seems to indicate that the UI Middleware is crashing. I'll pass this across to our QA Analyst to identify the root cause and determine a way forward.
Cheers,
Lee